SMS Communications

SMS/Text Messaging Terms & Conditions.

These terms explain how Jenna Rodriguez Agency uses SMS text messaging to provide policy, quote, claim and account-related communications.

01

Program Description

By opting into SMS communications from Jenna Rodriguez Agency, you consent to receive text messages regarding your insurance policies, quotes, claims and account status.

02

Types of Messages

Depending on your interactions with our agency, messages may include:

  • Policy updates and renewal notifications
  • Appointment confirmations and reminders
  • Billing and payment alerts
  • Quote requests and customer support follow-ups
03

Message Frequency

Message frequency varies based on your preferences, account activity and the status of your insurance policies.

04

Cost and Data Rates

Jenna Rodriguez Agency does not charge a fee for this service. Standard message and data rates may apply depending on your mobile carrier and plan.

05

How to Opt Out

You may cancel the SMS service at any time by replying STOP to any text message. You will receive a final confirmation and will not receive further SMS messages unless you opt in again.

06

How to Get Help

For assistance, reply HELP to any message or contact us directly at 602-556-5697.

07

SMS Consent and Privacy

Your phone number and personal information will be used solely for the communication purposes described above. Jenna Rodriguez Agency will not share or sell your phone number or personal information to third parties for marketing or promotional purposes.

08

Mobile Carrier Liability

Mobile carriers are not liable for delayed or undelivered messages.