SMS/Text Messaging Terms & Conditions.
These terms explain how Jenna Rodriguez Agency LLC, doing business as Insured By Jenna, uses SMS text messaging for insurance quotes, policy servicing, claims support, appointments, billing notifications, and other account-related communications.
Program Description and Consent
By voluntarily opting into the Insured By Jenna SMS program, you consent to receive recurring text messages from Jenna Rodriguez Agency LLC at the mobile number you provided.
Messages may relate to insurance quotes, active policies, claims, appointments, payments, renewals, requested support, and other account-related matters.
Consent to receive text messages is not a condition of purchasing insurance, obtaining a quote, or receiving services from Jenna Rodriguez Agency LLC.
Types of Messages
Depending on your relationship and interactions with our agency, messages may include:
- Quote requests and quote-related follow-ups.
- Policy updates and renewal notifications.
- Appointment confirmations and reminders.
- Billing and payment-related alerts.
- Claims updates and requested claims support.
- Responses to customer service questions.
- Requests for information needed to service your account.
Recurring Messages and Frequency
Messages may be recurring. Message frequency varies based on your requests, account activity, policy status, claims activity, and interactions with our agency.
You may receive more messages while a quote, policy change, claim, renewal, payment issue, or customer service request is actively being handled.
Message and Data Rates
Jenna Rodriguez Agency LLC does not charge a separate fee for participating in the SMS program.
Message and data rates may apply according to the terms of your mobile carrier and wireless plan.
How to Opt Out
You may cancel SMS communications at any time by replying STOP to any message.
You may also use another recognised opt-out keyword, including END, CANCEL, UNSUBSCRIBE, or QUIT.
After opting out, you may receive one final confirmation message. You will not receive additional SMS messages from this program unless you provide new consent and opt in again.
How to Get Help
For assistance, reply HELP to any text message.
You may also contact Jenna Rodriguez Agency LLC directly:
602-556-5697 office@jennarodriguezagencyllc.comSMS Consent and Privacy
Mobile information, SMS opt-in data, and text messaging consent are used only for the messaging and service purposes described in these terms.
Mobile information is not shared for marketing
No mobile information, SMS opt-in data, or text messaging consent will be shared with third parties or affiliates for marketing or promotional purposes.
All other information-sharing categories described in our Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
SMS consent is provided specifically to Jenna Rodriguez Agency LLC and is not transferable to another business, affiliate, or organisation.
Mobile Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to the availability and operation of your mobile network and carrier services.
Mobile Number Responsibility
By opting in, you confirm that you are authorised to use the mobile number provided and consent to receiving messages at that number.
Please notify us or opt out if your mobile number changes, is reassigned, or is no longer under your control.
Changes to These Terms
Jenna Rodriguez Agency LLC may update these SMS/Text Messaging Terms & Conditions to reflect changes in the SMS program, business practices, carrier requirements, or applicable obligations.
Updated terms will be posted on this page with a revised “Last updated” date.